Refund policy

Returns & Refund Policy

Because each order is prepared with care and many of my items are handmade or made in small batches, all sales are final.

I do not accept returns, exchanges, or cancellations, and refunds are not offered for change of mind or accidentally ordering the wrong item. Please take a moment to review your order before checking out.

Something wrong with your order?
If your item arrives damaged or you received something different from what you ordered, please reach out within 3 days of delivery with your order number and a photo of the issue. I'll take a look and make sure we find the best way to make it right.

Shipping delays
Once your package has been handed over to the shipping carrier, delivery times are outside of my control. Carrier delays do not qualify for a refund, but if your tracking hasn't updated for an extended period or you believe your package may be lost, please reach out. I'm always happy to help figure out what's going on.

Package says delivered, but you don't have it?
Sometimes carriers mark packages as delivered a little early. Please check around your delivery area, with anyone in your household or neighbors, and allow a little extra time for it to arrive. If it still doesn't show up, reach out and I'll be happy to help with the next steps.

Still need help?
If something isn't right with your order, please don't hesitate to contact us. Even though all sales are final, I care about every order that leaves my studio and want to make sure you receive what you ordered. ♡